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Service commitment

Wenzhou wei lai trading co., LTD always adhere to the people-oriented, innovation for the development of the power, adhering to the "credibility first, quality first" business philosophy.If a valve in strict accordance with the IS09001-2000 quality system certification requirements, strictly control the quality, responsibility to the people, to ensure the healthy operation of the production, sales and service.Strengthen the communication with the user, wholeheartedly for the general customers to provide quality products, the supreme good to beauty services.I inform our factory to make the following commitment:
Product standards:
Products in strict accordance with GB, HG standards in China and the United States API standard design, manufacture, acceptance, etc.Sealing surface hardness in meeting the requirements of the regulations of the state, the width over a standard.
Pre-sale service:
Product introduction, procurement guidance, technical exchanges, non-standard product design, troubleshooting.
Sale service:
1, and trustworthy contract, guarantee the timely supply, keep contact with customer.
2, to the special or complex products, our factory arrange technical personnel to the user in terms of product use, troubleshooting, debugging and maintenance training and guidance.
After-sales service:
1, product quality assurance period for 12 months, since the factory implementation of "three guarantees" service (baotui, proven, warranty).
2, in the use we organize regular technology, quality inspection personnel to visit, for users, usage, improve the quality of product feedback, etc., in order to further improve product quality.
3, for the user to complain about the quality, rapid response, after-sales service in 24 to 36 hours, 48 hours outside the province to the scene.
4, to the after-sales service, require users to fill in after service quality feedback, and make appraisal Suggestions, in order to improve the quality of service.

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